Terms & Conditions

Refund policy:

Since our Mobile Application/website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product in the Mobile Application/website. Please make sure that you've carefully read product description before making a purchase.

Privacy policy:

This privacy policy ("Policy") describes how SPURS FOOD COMPANY ("SPURS FOOD COMPANY", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide in the SCALE AND MORE mobile application/website and any of its products or services (collectively, "Mobile Application/website" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information:

We receive and store any information you knowingly provide to us when you create an account, make a purchase, fill any online forms in the Mobile Application/website. When required this information may include your email address, name, phone number, address, or other Personal Information. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Mobile Application/website's features. Users who are uncertain about what information is mandatory are welcome to contact us.

Collection of non-personal information:

When you open the Mobile Application/website our servers automatically record information that your device sends. This data may include information such as your device's IP address and location, device name and version, operating system type and version, language preferences, information you search for in our Mobile Application/website, access times and dates, and other statistics.

Managing personal information:

You are able to access, add to, update and delete certain Personal Information about you. The information you can view, update, and delete may change as the Mobile Application/website or Services change. When you update information, however, we may maintain a copy of the unrevised information in our records. Some information may remain in our private records after your deletion of such information from your account. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

Use of collected information:

Any of the information we collect from you may be used to personalize your experience; improve our Mobile Application/website; improve customer service and respond to queries and emails of our customers; process transactions; send notification emails such as password reminders, updates, etc; run and operate our Mobile Application/website and Services. Non-Personal Information collected is used only to identify potential cases of abuse and establish statistical information regarding Mobile Application/website traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Billing and payments:

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Privacy of children:

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our Mobile Application/website or Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Mobile Application/website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Mobile Application/website or Service, please contact us. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Newsletters:

We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

Remarketing:

We also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities in the Mobile Application/website. These companies may deliver ads that might place cookies and otherwise track user behavior.

Affiliates:

We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Mobile Application/website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Data breach:

In the event we become aware that the security of the Mobile Application/website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the Mobile Application/website, send you an email.

Legal disclosure:

In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and personal data will likely be among the assets transferred.

Changes and amendments:

We reserve the right to modify this Policy relating to the Mobile Application/website or Services at any time, effective upon posting of an updated version of this Policy in the Mobile Application/website. When we do we will post a notification in our Mobile Application/website. Continued use of the Mobile Application/website after any such changes shall constitute your consent to such changes.

Acceptance of this policy:

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Mobile Application/website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Mobile Application/website and its Services.

Disclaimer:

This disclaimer ("Disclaimer", "Agreement") is an agreement between SPURS FOOD COMPANY ("SPURS FOOD COMPANY", "us", "we" or "our") and you ("User", "you" or "your"). This Disclaimer sets forth the general guidelines, terms and conditions of your use of the SCALE AND MORE mobile application/website and any of its products or services (collectively, "Mobile Application/website" or "Services").

Representation:

Any views or opinions represented in this Mobile Application/website reflect the views and opinions of SPURS FOOD COMPANY, its affiliates, Content creators or employees. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company, or individual.

Content and postings:

You may print a copy of any part of this Mobile Application/website for your own personal, non-commercial use, but you may not copy any part of the Mobile Application/website for any other purposes, and you may not modify any part of the Mobile Application/website. Inclusion of any part of this Mobile Application/website in another work, whether in printed or electronic or another form or inclusion of any part of the Mobile Application/website in another mobile application/website by embedding, framing or otherwise without the express permission of SPURS FOOD COMPANY is prohibited.

Indemnification and warranties:

SPURS FOOD COMPANY guarantees the accuracy, reliability and completeness of the information and content on, distributed through or linked, downloaded or accessed from this Mobile Application/website. Information in the Mobile Application/website is for general information purposes only. Please seek professional assistance should you require it. Furthermore, information contained in the Mobile Application/website and any pages linked to from it are subject to change at any time and without warning. We reserve the right to modify this Disclaimer at any time, effective upon posting of an updated version of this Disclaimer in the Mobile Application/website. When we do we will post a notification in our Mobile Application/website. Continued use of the Mobile Application/website after any such changes shall constitute your consent to such changes.

Acceptance of this disclaimer:

You acknowledge that you have read this Disclaimer and agree to all its terms and conditions. By accessing the Mobile Application/website you agree to be bound by this Disclaimer. If you do not agree to abide by the terms of this Disclaimer, you are not authorized to use or access the Mobile Application/website.

Terms and conditions:

These terms and conditions ("Terms", "Agreement") are an agreement between SPURS FOOD COMPANY ("SPURS FOOD COMPANY", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the SCALE AND MORE mobile application/website and any of its products or services (collectively, "Mobile Application/website" or "Services").

Accounts and membership:

You must be at least 13 years of age to use this Mobile Application/website. By using this Mobile Application/website and by agreeing to this Agreement you warrant and represent that you are at least 13 years of age. If you create an account in the Mobile Application/website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Billing and payments:

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sensitive and private data exchange between the Mobile Application/website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Accuracy of information:

Occasionally there may be information in the Mobile Application/website that contains typographical errors, inaccuracies or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Mobile Application/website or on any related Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Mobile Application/website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Mobile Application/website should be taken to indicate that all information in the Mobile Application/website or on any related Service has been modified or updated.

Uptime guarantee:

We offer a Service uptime guarantee of 99% of available time per month. The service uptime guarantee does not apply to service interruptions caused by: (1) periodic scheduled maintenance or repairs we may undertake from time to time; (2) interruptions caused by you or your activities; (3) outages that do not affect core Service functionality; (4) causes beyond our control or that are not reasonably foreseeable; and (5) outages related to the reliability of certain programming environments.

Backups:

We are not responsible for Content residing in the Mobile Application/website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.

Links to other mobile application/websites:

Although this Mobile Application/website may be linked to other mobile application/websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked mobile application/website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their mobile application/websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any mobile application/website which you access through a link from this Mobile Application/website. Your linking to any other off-site mobile application/websites is at your own risk.

Prohibited uses:

In addition to other terms as set forth in the Agreement, you are prohibited from using the Mobile Application/website or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related mobile application/website, other mobile application/websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related mobile application/website, other mobile application/websites, or the Internet. We reserve the right to terminate your use of the Service or any related mobile application/website for violating any of the prohibited uses.

Intellectual property rights:

This Agreement does not transfer to you any intellectual property owned by SPURS FOOD COMPANY or third-parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with SPURS FOOD COMPANY. All trademarks, service marks, graphics and logos used in connection with our Mobile Application/website or Services, are trademarks or registered trademarks of SPURS FOOD COMPANY or SPURS FOOD COMPANY licensors. Other trademarks, service marks, graphics and logos used in connection with our Mobile Application/website or Services may be the trademarks of other third-parties. Your use of our Mobile Application/website and Services grants you no right or license to reproduce or otherwise use any SPURS FOOD COMPANY or third-party trademarks.

Disclaimer of warranty:

You agree that your use of our Mobile Application/website or Services is solely at your own risk. You agree that such Service is provided on an "as is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability:

To the fullest extent permitted by applicable law, in no event will SPURS FOOD COMPANY, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use or content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if SPURS FOOD COMPANY has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of SPURS FOOD COMPANY and its affiliates, officers, employees, agents, suppliers and licensors, relating to the services will be limited to an amount greater of one dollar or any amounts actually paid in cash by you to SPURS FOOD COMPANY for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification:

You agree to indemnify and hold SPURS FOOD COMPANY and its affiliates, directors, officers, employees, and agents harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Mobile Application/website or Services or any willful misconduct on your part.

Severability:

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Assignment:

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are is free to assign any of its rights or obligations hereunder, in whole or in part, to any third-party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and amendments:

We reserve the right to modify this Agreement or its policies relating to the Mobile Application/website or Services at any time, effective upon posting of an updated version of this Agreement in the Mobile Application/website. When we do, we will post a notification in our Mobile Application/website. Continued use of the Mobile Application/website after any such changes shall constitute your consent to such changes.

Acceptance of these terms:

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Mobile Application/website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Mobile Application/website and its Services.

Contacting us:

If you have any questions about this Agreement, please contact us. This document was last updated on June 20, 2020

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Murqab, Soor Street, Al-Tijaria Tower, Floor 13, Office 10

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